Day Job · Swept Technologies · SaaS
Led the launch of “Breaks,” a highly requested time-tracking enhancement that addressed over 100 customer asks, simplified compliance, and improved trust.
Santiana Brace
Product Manager | Nova Scotia, Canada
B2B PMGrowth PM
Summary
I believe solving problems beats shipping features, and have spent 9 years doing so. I solo-PM'd a compliance-critical feature that closed 100+ customer requests across ~500 accounts and ~10,000 field workers, then rebuilt Liferaft's entire Product Ops function from a 7-month vacancy into a dashboard the CEO reviews monthly. Outside my day job, I cofounded an AI-powered portfolio SaaS that grew to 200+ users and $1K+ ARR on organic growth alone.
Available· Full-time· Remote
My Product Philosophy
Solving problems > shipping features
Solving problems > shipping features. I focus on learning, iteration, and alignment - turning insight into outcomes that move customers, teams, and business forward.
Case Studies
How I've solved product challenges
Side Project · Prodfolio · SaaS
Co-founded and grew Prodfolio from concept to 200+ users and $1K+ ARR through organic growth.
Side Project · The Product Pivot · Podcast
Grew an indie PM podcast to 30+ episodes and 1,000+ downloads internationally, then doubled subscribers by restructuring it under a shared brand.
Day Job · Liferaft · SaaS
Revived LifeRaft’s Product Ops function - streamlining workflows, centralizing data, and launching a CEO-reviewed dashboard that drives product decisions.
Professional Timeline
My product management journey
Product Operations Manager — Liferaft
Feb 2025 - Present
Co-lead Strategic AI Council. Renewed product operations with 3+ streamlined processes in 3 weeks. Established Voice of Customer feedback loops. Championed roadmapping workflows for stakeholder...
Product Manager — Liferaft
Mar 2024 - Feb 2025
Co-led launch of first AI-powered feature debuting at industry tradeshow, adopted by 20% of customers. Spearheaded product lifecycle improvements increasing deliverable rate of key milestones.
Product Manager — Swept Technologies
Nov 2020 - Feb 2024
Promoted from QA to sole PM reporting to CEO. Turned 100+ customer requests into most requested feature launch. Partnered with CEO on repeatable GTM launch plan, led all GTM initiatives.
QA Analyst (Team Lead) — Swept Technologies
Oct 2019 - Nov 2020
Customer Experience Lead — Swept Technologies
Oct 2018 - Oct 2019
Founding Customer Support Coordinator — Swept Technologies
Nov 2017 - Oct 2018
References
What colleagues and collaborators say about working with me
Riette Verster
Senior Product Manager, Liferaft
COLLEAGUE
"Working with Santi over the past 18 months has been like a breath of fresh air. She’s one of those rare people who’s both super driven and effortlessly collaborative — someone you click with right away and know you can count on. In both product management and product ops, she has a great instinct f..."
Caroline Roué
Customer Success, Swept
COLLEAGUE
"I had the pleasure to work 5 years with Santi. We started in the same team and I watched her evolve from a Support employee to a Product Manager She has dedicated her endeavour to grow in the SaaS industry by taking on different roles while at Swept and studying to become a Product Manager. She has..."
Natasha Green
Product Marketing Manager, Liferaft
COLLEAGUE
"I've had the absolute pleasure of working with Santi over the past four years, across two companies and progressing through five different roles between us. Through all the shifts and transitions that come with growth, scale, and change, one thing has remained a constant: Santi’s authenticity, kindn..."
Beyond Work
Projects and contributions outside of my day job